FAQ

Is there a recommended pickup for Collings acoustic guitars?

There are several pickup options that work well with Collings acoustic guitars. Just as with guitars the “best” pickup option depends on your goals and budget.  After trying them all we usually recommend either the L.R. Baggs I-Mix, Dual Source, and I-Beam pickups or the Fishman Aura system combined with the Matrix pickup. The L.R. Baggs I-Mix will not work with the Collings 0, 00, and C10 size guitars becasue of their smaller bridge plate. More information on all Collings acoustic guitars click here: Collings Acoustic Guitars Information

What is the wait time on a Collings special order?

Many factors can affect the lead-time on a Collings special order instrument. Factors such as special features, wood combination, and how many orders are in the queue all play a factor in lead times. For the most standard of orders, the wait is usually 3-4 months.  If you add something like a varnish finish, this will add up to a month because of the longer drying time for this particular finish. If you don’t want to wait, see all of our in stock Collings instruments here: Buy Collings Guitars

What type of strings do you recommend for Collings Electric Guitars?

Strings are like everything else; Personal preference goes a long way in determining what sounds best to the individual. We have found many different string manufacturers strings work well with Collings electric guitars. D’ Addario, Curt Mangan, DR, and Elixir's all sound great to us. Collings ships all of their electric guitars strung with D'Addario EXL-115 strings (.011", .014", .018", .028", .038", .049").

Where are Dr Z Amps produced?

All Dr Z amps are hand wired, and all cabinets are assembled and loaded at their shop in Cleveland Ohio, USA The Dr and his crew play test every amp and speaker cabinet before it ships to to us here at Deluxe Guitar Exchange. View all of our in stock Dr Z Amps and Cabinets here: Buy Dr. Z Amps

What can you tell me about the Dr Z M12?

The M12 is the latest creation from the Doctor. The amp fills the need for a low wattage/high headroom amp that appeals to those who use their pedal board to define most of their sound. So if you have about as much invested in your stomp box collection as you do in your guitar and amp then the Dr Z M12 is the amp for you. The M12 gives you clean headroom and big tone with 12 watts of power. The EF86 front end will easily handle your pedals making them sound like they were part of the amp all along.

What are the differences between the Vintage Now, Standard and Vintage neck profiles on the Collings acoustic guitars?

With the Collings 14 fret guitar acoustic guitar, three different neck options are offered. They all vary in size and shape.  The simplest way to explain it is that all three have different saddle spacing which in turn makes the neck larger moving up the neck toward the bridge. The Collings standard (non-vintage) neck has 2 3/16” spacing at the saddle. This neck profile has a modified V shape and is comes standard with a 1 11/16th nut width.  Other nut width for this neck profile are 1 23/32”, or 1 ¾”.  The neck depth (including the fingerboard) is typically .840” at the 1st fret and .930” at the 9th fret.  The fingerboard width measures 2.195” at the 12th fret.

 The Collings "Vintage Now" neck profile has slightly wider spacing at the saddle (2 ¼”) with 1 ¾” at the nut.  This neck is slightly larger than our standard profile, but is still not quite as large as some of the chunkiest necks you will find on say certain vintage Martins.  Overall, the “Vintage Now” neck has more of a classic feel, but some find it easier to play than the standard Collings Vintage. The Vintage Now neck shape is rounder in the lower position and moves towards a modified V shape the further up the neck you travel.  .845” at the 1st fret and .960” at the 9th fret are the neck depth dimensions including the fingerboard on this neck shape.  The fingerboard width is 2.195” at the 12th fret.

 The fattest neck option on Collings acoustic guitars is the standard Vintage neck profile. This neck profile comes with 2 3/8” spacing at the saddle with a 1 ¾” nut.  If you like you like certain pre-war Martin necks then this is your neck profile. When you grip the neck you will it is a noticeably larger neck than the Standard and the Vintage now necks. The standard Vintage neck is like the “Vintage Now” neck, in that the shape is rounder in the lower position and moves to a modified V shape the farther up the neck you go.  The neck depth (including the fingerboard) is .845” at the 1st fret and 1.020” at the 9th fret.  The fingerboard width measures 2.240” at the 12th fret.

How is the varnish finish option different from the standard lacquer finish?

What is the advantage of a Varnish finish over the standard nitrocellulose lacquer?

Just like with most things there are pluses and minuses with going with a varnish finish over a lacquer one. First the positives: Most players who prefer a varnish like it because it generally offers a more “broken in” tone sooner than a lacquer finish. The reason is that varnish is a softer finish, which allows the wood to vibrate more freely rather than wood finished with the harder lacquer. Overall varnish is preferred for its greater tonal possibilities

Now for the negatives: If you really enjoy the near perfection of the Collings Guitar lacquer gloss finish the varnish option might not be for you. Although the varnish finish offers a beautifully deep luster it will not finish as uniform or “perfect” as lacquer so it’s likely there will be minor imperfections like small pinholes or bubbles. Also something to consider is that varnish will not protect the guitar as well as the harder lacquer which leaves it open to dings and scratches more easily on new instruments. Over time the finish will continue to harden but it can also shrink or wrinkle. So if you can live with a few minor imperfections and are more concerned with tone that appearance then varnish might be a good option for you.

What are the differences between the Grosh Guitars Retro Classic and the NOS Retro?

Although both guitar models are similar in design to a traditional Stratocaster body style guitar, there are some differences. The Retro Classic is an original design of Don Grosh so when he was designing the guitar he wanted the guitar to be heavily influenced by the original but not be a “tribute”. Although both the Retro Classic and the NOS Retro have basically the same size body as a traditional strat-style guitar, the main differences are that the Retro Classic has a tighter waist with more comfortable contours, tighter horns, a slightly bigger lower cutaway to give the player better upper-fret access. The NOS Retro is more classic in design so if you prefer the  “traditional” S body shape, the Grosh NOS Retro is your guitar.

Do you offer layaways?

Yes. With a 20% non-refundable deposit we offer layaway of up to 45 days.

Do you do repairs and setups?

Yes. We offer full repair and luthier services and can set up any guitar, uke and mandolin. We also offer complete amp repair and restoration services.

What are your store hours?

We are open BY APPOINTMENT ONLY Monday-Friday 2PM-8PM and Saturday 11AM-3PM. PLEASE CALL to set an appointment (864-241-3338)